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Good friends of ours are moving across the country from California to Missouri. Since I know moving is expensive and they are trying to keep their costs down, I happily booked them a night at a hotel near Denver using my Hyatt points.
However, a late start plus some issues with their moving truck put them quite a bit behind schedule. It became obvious they weren’t going to make Denver as planned. I wondered what would happen to the night I’d booked. Would the hotel let me change it last minute?
Will Hyatt let me change the award night?
I ended up calling the Hyatt Place Denver Tech Center the same day that they should have arrived. I’d previously put the award in their name, but was able to discuss the reservation with the front desk agent, explaining the…