Unaccompanied minor removed from flight for failing to pay up

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Via View from the Wing, Frontier kicked a kid of merely twelve years from a recent flight for not paying the unaccompanied minor fee. The boy had been visiting his grandma and was traveling solo back to his home in Ohio.

The family and the airline were left pointing fingers at each other. The family maintained that they had paid the fee when they had booked the fare via a third-party OTA. Frontier, however, said they hadn’t actually paid it.

In any case, it’s ludicrous that they couldn’t have figured this issue out before they let the kid board the flight. And then to have the audacity to remove him because…policy?

Pay up, kid

While I understand the airline’s policy and business model of fee-ing you (to death) for everything, removing someone, especially

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