IcelandAir refuses to seat toddler with his parents
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*This is an account directly from a Facebook group to which I belong, posted with permission from the family.*
On December 26 the Klatt family was scheduled to fly to Reykjavik on IcelandAir out of Minneapolis. Due to operational issues on the airline’s part, their original flight was canceled, and they were left scrambling to find other arrangements that would still get them to Iceland on time. IcelandAir did a good job accommodating the Klatts on another flight, which involved flying the couple and their two-year old son to Toronto on a different carrier where they would be able to still depart for Iceland the same day as scheduled on another IcelandAir flight. Everything seemed fine.
Yet things would go completely…
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