Another one bites the dust: Hawaiian moves to more dynamic pricing, devalues miles
Both United Airlines and American Airlines recently made waves in the award travel world by committing to moving to a more dynamic pricing model for award flights. My feelings are mixed on the why and how of these changes, but
However, the changes Hawaiian Air made to their award redemption charts are bad all around.
No-notice changes are always bad news
Few things irk me more than when a loyalty program makes abrupt, immediate changes to their program, providing no notice whatsoever to program members. This stands in stark contrast to other airlines that provide anywhere from weeks, to months, to even upwards of a year of notice for program changes. Korean Airlines is a recent example, giving members a year of notice…
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