5 of the best luxury hotel companies

There are many luxury hotel brands, and hotel that purport to be 5-star properties. But in this crowded space, a few companies stand out for the quality of experience they offer guests, both their hard product and soft product. Are they perfect? No, but on the occasions when something goes amiss, they tend to provide better service recovery more consistently than other luxury hotel brands I work with.

1. Aman Resorts

Aman Resorts started with Amanpuri, in Thailand, and is still particularly known for its resorts in Asia, particularly remote places such as Amanpulo, a private island in the Philippines, Amanwana, a scuba diver’s paradise in Moyo Island, Indonesia, and Amanjiwo, near UNESCO World Heritage site Borobudur. With the exception of Aman Tokyo, the company’s first urban Aman, each Aman Resort has fewer than 45 suites or stand alone villas, and in many cases fewer than 35. This means a far more boutique and personal experience than most…