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It’s been a rough couple of weeks for Plastiq. First, they lost the ability to have people pay their mortgages with Visa. Then, the Citi AT&T Access More card announced that they would now only be giving 1X (instead of 3X) on payments with Plastiq. I had some problems a few months ago with Plastiq not making my mortgage payment, but that seems to have been resolved.
Now it seems like Plastiq may be stepping up checks on payments that people make. I don’t know if they’ve seen an uptick in “fake” payments, but my last 4 payments have all received email notices that Plastiq needs more info before they can process the payment
Plastiq delaying my payments